Return Policy
Callunah Curated Goods – Return Policy
We want you to love your purchase. If something isn’t quite right, you can return eligible items for a refund within 14 days of delivery.
Eligibility for Returns
- You may request a return within 14 days of the delivery date shown by the carrier tracking information.
- Items must be unused, in their original condition, and with all tags/packaging intact.
- Proof of purchase (order confirmation or receipt) is required.
How to Start a Return
To initiate a return, please contact us at info@callunahcuratedgoods.com with your order number and the item(s) you’d like to return. Once approved, you may ship your item(s) to the address below:
Callunah Curated Goods
116 E. Main Street, Suite D
Jamestown, NC 27282
Refunds
- Approved returns will be refunded to your original form of payment.
- Your refund will be for the full product amount minus any original shipping costs.
- Once we receive and inspect your return, please allow 7 business days for the refund to appear on your statement.
Return Shipping
- Return shipping costs are the responsibility of the customer, unless the item arrived damaged or we made an error with your order.
- We recommend using a trackable shipping method, as we are not responsible for items lost in transit.
Non-Returnable Items
- Final sale items, gift cards, and personalized/custom pieces cannot be returned.